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When it comes to public safety, nothing has been left to chance. To make your visit to the FrancoFolies both pleasant and secure, first aid teams from the Canadian Red Cross Society patrol the site during festival hours, and there are two first aid stations on site.

The first aid stations are located in the following areas:

• De Bleury Street, north of De Maisonneuve Boulevard (open 5 p.m. to midnight)
• De Montigny Street, west of St. Laurent Boulevard (open 6 p.m. to midnight)
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The first aid stations are clearly marked on the map of the site using the following pictogram

A free wheelchair loan service is offered through the Info-Francos 201 kiosk at the corner of Ste. Catherine Street and Jeanne-Mance Street. Persons who wish to use this service are asked to inquire into the availability of wheelchairs through our reception or Info-Francos kiosk staff. Wheelchairs are clearly marked with an orange flag, and persons who use this free service will be asked to fill out a form and provide proof of identity (a valid driver’s licence or health insurance card). Wheelchairs must be returned before the site closes.

Parents can care for their nursing infants in the quiet confines of the trailer-washroom, located on Mayor Steet near De Bleury Street and equipped with a dressing table.

Persons who lose any personal effects at the FrancoFolies are asked to contact L’Équipe Spectra at 514 288-1971. Our office hours are 10 a.m. to 9 p.m. from June 10 to July 4, and 10 a.m. and 5 p.m. from July 4 to 10. Any subsequent calls should be made to the Info-Jazz team at 514 871-1881 or 1 888 515-0515 during regular business hours.

A total of four Info-Francos Vidéotron kiosks are open from noon to midnight for the duration of the event. The following services are offered:

• Information on all Festival activities
• General tourism information on the Quartier des spectacles and downtown Montréal
• Daily programming updates
• Subscription to the free newsletter featuring exclusive offers
• Lost & found
• Finding lost ones / Assistance to lost ones
• Comment and suggestion box for festival-goers

To meet growing demand, there are two free parking areas capable of handling more than 350 bicycles. On-site staff will be pleased to answer your questions, and a flat-tire repair kit complete with pump is also available. Cyclists using these parking areas must provide their own locks.

The bicycle parking areas are conveniently located on the periphery of the FrancoFolies site:

• De Bleury Street, at the corner of De Maisonneuve Boulevard
• St. Laurent Boulevard, at the corner of De Maisonneuve Boulevard

Bicycle parking areas are clearly identified on the map of the site using the following pictogram

These parking areas also include a pigeon-hole storage bin for skateboards. Persons who use this service will be asked to fill out a form and provide proof of identity (a valid driver’s licence or health insurance card).

The bicycle parking areas are open from 5 p.m. to midnight for the duration of the FrancoFolies.

The festival will not be held responsible for lost, stolen or damaged objects.

This service is offered thanks to the collaboration of Desjardins.

Weather conditions

While Montréal weather is usually favourable in June, with seasonal norms between 12 and 23 degrees Celsius, bad weather cannot be ruled out. Festival-goers are therefore advised to dress accordingly.

Rain or shine

The FrancoFolies de Montréal policy is that no outdoor show will be cancelled due to rain. If an event must be delayed, it will resume as soon as conditions allow and end at the time specified on the programming schedule. More info on the Weather Network website.